What We DoChannel StrategiesBack Office Processing

Get More from Back Office Processes

Your back office business processes should make your business run efficiently and cost effectively. If they don't, we should talk.

Whether it's consolidating policies after an acquisition or fixing errors in sales orders, our back office teams do more than manage a queue of items. We analyze and audit your processes, introduce new technologies, and make things work better.

When combined with our customer-facing digital engagement or call center solutions, we can use back office process improvements to enhance the overall customer experience to your benefit.

Ways We Help

  • Billing support and remittance
  • Insurance claim and policy audits
  • Endorsement processing
  • Order verification/support
  • Off-process order management
  • Address changes
  • Error fall out
  • Arbitration writing and filing (subrogation)
  • Data entry

Connect with Afni

Getting started with an Afni solution is easy. Get in touch and let's talk.