Afni celebrates Grand Opening in Monterrey, brings job opportunities

January 19, 2024

MONTERREY, NUEVO LEON – Afni, a leading U.S.-based business process outsourcing (BPO) company, celebrated today the opening of its first office in Mexico as part of its ongoing global expansion strategy to better support clients and provide more job opportunities. 

Afni’s first office in the country is located at Los Titanes Centro Comercial in Monterrey, Nuevo Leon, which is open to accept applicants for customer service roles.  


"Our expansion into Mexico illustrates our deliberate growth strategy for our company, our clients, and our team members. With our successful growth in the Philippines and longstanding presence in the U.S., this expansion into Monterrey provides our team an exciting opportunity to support new and existing clients across the full customer lifecycle,” said Ron Greene, Afni CEO. 




The new location in Monterrey, known for its skilled workforce and strategic proximity to the United States, allows Afni to work with a diverse talent pool of bilingual professionals experienced in customer support, enabling the company to scale operations efficiently while meeting standards of quality and customer satisfaction.

Located in the heart of downtown Monterrey, Afni's office at Los Titanes enjoys easy access to public transportation and many local amenities. The facility showcases the company’s commitment to employee well-being with state-of-the-art technology, modern and comfortable surroundings, and an overall workplace that encourages productivity. That commitment extends beyond the walls, with competitive compensation packages, flexible benefits, and workplace wellness. 


Michelle Eickmeyer, Vice President of Operations for Afni Mexico, emphasized the company's commitment to employees. "More than jobs, we're creating opportunities for our team members to build meaningful careers while driving sustainable growth in Monterrey. We are thrilled to establish our presence in the community and introduce our global culture to the rich pool of talent and expertise here.” 


With a history of over 80 years, Afni partners with some of the world’s leading names in insurance, financial services, telecommunications, healthcare, fitness, and media. 

Afni is committed to investing in Mexico and integrating with the local communities to drive positive impact. The expansion into Monterrey builds on its existing operations in the U.S. and the Philippines and reinforces its position as a global leader in BPO services. 

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