Mike Schwermin and Khalid Khursheed earn promotions!

December 20, 2023

Exciting news! We’re thrilled to announce the well-deserved promotions of two incredible leaders who've helped shape our success: Mike Schwermin and Khalid Khursheed.


Mike Schwermin, a cornerstone of our technology team since 1998, is now Senior Vice President and Chief Information Officer. Mike’s journey from network engineer to technology guru is a testament to his talent, commitment, and leadership. As Senior Vice President, Mike will continue to guide us into the future of technology, ensuring we remain on the leading edge and helping us deliver best-in-class solutions and services to our clients.

"Mike’s vision and leadership have been instrumental in our tech growth and evolution,” said Chief Executive Officer Ron Greene. “From spearheading AI initiatives to keeping us ahead of the curve, I have no doubt he and his amazing team will continue to drive our technological innovation."





Khalid Khursheed, the driving force behind our continued success in the Philippines, is now Senior Vice President and Country Manager. Since joining us in 2012, Khalid has been a primary reason for our success in the Philippines and a significant contributor to our global operating model. He’ll continue to have complete operational oversight while expanding existing operations and work with our Technology Enablement Committee to further our business and technology solutions.

Chief Operating Officer Kathy Poley said, “Khalid’s dedication, strategic mind, and unwavering commitment to client satisfaction have propelled our growth in the country. He’s managed operations with exceptional skill and led the charge in expanding our footprint. I’m confident he’ll continue to lead us to even greater heights.”


Please join us in congratulating both Mike and Khalid! We're proud of their achievements and excited to see them take on these new challenges. Their leadership, vision, and passion are invaluable to our success, and we can't wait to see what amazing things they'll achieve next!

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