Insights

Welcome to our Insights hub—a dynamic space where we explore the latest industry trends, case studies and whitepapers, providing practical wisdom for informed decisions. 

Clearing the Backlog

October 24, 2022

Skillfully negotiate non-standard carrier-to-carrier subrogation files....

Read More

Clearing the Backlog

October 24, 2022

Skillfully negotiate non-standard carrier-to-carrier subrogation files.

Read More

Security as a Business Enabler

August 17, 2022

Afni CISO Brent Deterding is featured in Interface Magazine - Technology and Fin...

Read More

Security as a Business Enabler

August 17, 2022

Afni CISO Brent Deterding is featured in Interface Magazine - Technology and FinTech explaining how to position security and cyber effectiveness as a critical business enabler.

Read More

Collaboration Drives Results

January 6, 2021

In 2005, leaders from a Top 10 P&C insurance company met with Afni to discuss op...

Read More

Collaboration Drives Results

January 6, 2021

In 2005, leaders from a Top 10 P&C insurance company met with Afni to discuss options for improving their insurance subrogation recoveries. Fifteen years and additional services later, the partnership is still going strong.

Read More

Arbitrations That Pay

July 2, 2020

A top 10 P&C Auto Insurance carrier was experiencing a backlog of arbitrations, ...

Read More

Arbitrations That Pay

July 2, 2020

A top 10 P&C Auto Insurance carrier was experiencing a backlog of arbitrations, but they were hesitant to outsource the work from their internal team. When they decided to give it a try, Afni proved they made the right decision in bringing their work to the experts. They got expert results.

Read More

Subrogation Solutions That Perform

May 29, 2020

The pivot of the business process outsourcing (BPO) industry to a remote workfor...

Read More

Subrogation Solutions That Perform

May 29, 2020

The pivot of the business process outsourcing (BPO) industry to a remote workforce introduced many potential security risks. Applying lessons learned from years of experience deploying work-from-home solutions, Afni put the right people, tools, and processes in place to safeguard our client partners and their customers.

Read More

Collections with a friendly (inter)face

May 20, 2020

Everyone agrees there are benefits to connecting with customers in their channel...

Read More

Collections with a friendly (inter)face

May 20, 2020

Everyone agrees there are benefits to connecting with customers in their channel of choice. Consumer collections are no different. When Afni introduced live chat to a collection program, the results we saw were impressive.

Read More

Enhanced Sales Training

March 4, 2020

Connect the five steps of sales to drive stronger, lasting performance....

Read More

Enhanced Sales Training

March 4, 2020

Connect the five steps of sales to drive stronger, lasting performance.

Read More

Maximizing The Sales Chat Channel

December 18, 2019

Drive top line revenue and strengthen the value of online experiences through ch...

Read More

Maximizing The Sales Chat Channel

December 18, 2019

Drive top line revenue and strengthen the value of online experiences through chat.

Read More

Simulated Learning Approach

December 16, 2019

Reduce time to proficiency and allow learners to experience their first interact...

Read More

Simulated Learning Approach

December 16, 2019

Reduce time to proficiency and allow learners to experience their first interactions without negatively impacting the experience.

Read More

Right Start Methodology: Success From The Start

December 13, 2019

Launch a new inbound consumer collections program with no interruption to servic...

Read More

Right Start Methodology: Success From The Start

December 13, 2019

Launch a new inbound consumer collections program with no interruption to service delivery or results.

Read More

Connect With Us

Getting started with an Afni solution is easy. Get in touch and let's talk.

Contact us

Join our team!

Want to be part of a fun, rewarding, diverse, and caring community? Do you love helping people, solving problems, and building lasting relationships? We'd love to have you on the Afni team! Learn more about our corporate culture and view open positions!

Learn more

© 2024 Afni, Inc. All Rights Reserved.

We use cookies to ensure that you get the best experience on our website, although the cookies we use do not contain personally identifiable information. By continuing on this website or by clicking “ I Accept Cookies”, you agree to the storing of cookies on your device. You can learn more about our privacy policy, how we use cookies, or how to disable cookies by clicking on the " Learn More " link at the end of this statement. Learn More.

I Accept Cookies